Themis Solutions Inc.
IT Services Specialist - Clio Calgary
Job Description
Join Clio as an Intermediate IT Services Specialist, hybrid working with two office days weekly in Calgary. Bring your technology passion to elevate our IT support and asset management processes.
This position demands detailed management of IT support tickets and improvement of workflows to keep our operations efficient. You will assist in onboarding new team members, ensuring they gain access to essential systems while managing hardware inventories. Your expertise in maintaining a zero-trust environment will be critical to our IT security.
Key Responsibilities:
• Deliver outstanding IT support and manage ticket resolutions
• Document procedures and communicate solutions effectively
• Facilitate onboarding processes and system access
• Maintain an updated hardware asset inventory
• Coordinate logistics for IT procurement and services
Requirements:
• 2–5 years of hands-on IT experience
• Excellent troublesh...
This position demands detailed management of IT support tickets and improvement of workflows to keep our operations efficient. You will assist in onboarding new team members, ensuring they gain access to essential systems while managing hardware inventories. Your expertise in maintaining a zero-trust environment will be critical to our IT security.
Key Responsibilities:
• Deliver outstanding IT support and manage ticket resolutions
• Document procedures and communicate solutions effectively
• Facilitate onboarding processes and system access
• Maintain an updated hardware asset inventory
• Coordinate logistics for IT procurement and services
Requirements:
• 2–5 years of hands-on IT experience
• Excellent troublesh...