IT Service Desk Pro - End-User Support & Access Expert

Euromonitor is seeking a Service Desk Analyst in Santiago, Chile. In this role, you will support internal colleagues by resolving IT incidents and service requests, ensuring exceptional service with strong communication and organizational skills.

Your responsibilities will include managing access to systems, maintaining hardware and software, and guaranteeing the smooth operation of IT services. Knowledge of Microsoft Office 365 is required, along with relevant customer support experience.