Confidential
IT Operations Manager for Innovation
Job Description
Drive technological progress as the IT Operations Manager for a leading market research company. Lead a team across Canada and the US, enhance AI integration, and optimize IT operations.
You will oversee the IT team supporting around 200 employees, focusing on troubleshooting user issues and modernizing the tech stack with AI tools. Managing SaaS platforms and ensuring security compliance with SOC 2, ISO, and HIPAA will be key to your success.
Key Responsibilities:
• Lead and mentor a small IT operations team
• Integrate AI tools to improve productivity
• Optimize technology stack for cost efficiency
• Manage employee IT lifecycle and onboarding processes
• Oversee asset management and endpoint security
Requirements:
• Minimum 5 years in IT operations or related role
• Degree in computer science or related field
• Strong experience with macOS and Microsoft technologies
• Hands-on with AI produc...
You will oversee the IT team supporting around 200 employees, focusing on troubleshooting user issues and modernizing the tech stack with AI tools. Managing SaaS platforms and ensuring security compliance with SOC 2, ISO, and HIPAA will be key to your success.
Key Responsibilities:
• Lead and mentor a small IT operations team
• Integrate AI tools to improve productivity
• Optimize technology stack for cost efficiency
• Manage employee IT lifecycle and onboarding processes
• Oversee asset management and endpoint security
Requirements:
• Minimum 5 years in IT operations or related role
• Degree in computer science or related field
• Strong experience with macOS and Microsoft technologies
• Hands-on with AI produc...