InterRent REIT
IT Helpdesk Technician
Job Description
Become an integral part of IT operations as an IT Helpdesk Technician. Specialize in diagnosing and resolving support issues for desktop, mobile, and network services both on-site and remotely.
In this role, you will handle ticket queues, assist with user onboarding, and provide top-notch customer service. Your troubleshooting capabilities with low voltage systems and diverse hardware will significantly impact workflow efficiency.
Key Responsibilities:
• Provide on-site technical support across locations
• Set up and configure new workstations and peripherals
• Diagnose issues with client applications and systems
• Troubleshoot low voltage and telecom devices
• Maintain asset tracking and manage repairs
Requirements:
• Experience working with Low Voltage and IP networking
• Familiarity with Windows, MAC, and mobile OS platforms
• Excellent communication and people skills
• Ability to thrive in ...
In this role, you will handle ticket queues, assist with user onboarding, and provide top-notch customer service. Your troubleshooting capabilities with low voltage systems and diverse hardware will significantly impact workflow efficiency.
Key Responsibilities:
• Provide on-site technical support across locations
• Set up and configure new workstations and peripherals
• Diagnose issues with client applications and systems
• Troubleshoot low voltage and telecom devices
• Maintain asset tracking and manage repairs
Requirements:
• Experience working with Low Voltage and IP networking
• Familiarity with Windows, MAC, and mobile OS platforms
• Excellent communication and people skills
• Ability to thrive in ...