It Helpdesk

IT Help Desk Tier 1 (Junior)
Location:
Col. Nueva, Mexicali (On site)
Address:
Av.
Gral.
Ignacio Zaragoza ****, Nueva, ***** Mexicali, B.C.
Job Summary
We are seeking a motivated
IT Help Desk Tier 1 (Junior)
professional to provide technical support to internal users and assist with maintenance of IT systems, hardware, and infrastructure.
This role is ideal for candidates looking to grow their career in IT support within a dynamic environment.
Key Responsibilities
Provide technical support to end users via ticketing system, email, and in person
Troubleshoot hardware, software, and network issues
Perform preventive and corrective maintenance on computer equipment and peripherals
Install, configure, and maintain operating systems (Windows/Linux)
Support Office 365 and other company systems
Assist in maintaining IT infrastructure including structured cabling and network components
Document issues, resolutions, ...