IT Help Desk Support Technician
Job Description
About Us
At innov8 we have a unique culture built on innovation in the office space, providing industry leading information technology solutions and services. As a leading digital solutions company, we thrive at providing the best customer service experience to our customers. We are currently looking for a dynamic and self‑motivated IT Help Desk Support Technician to join our awesome IT support team. With offices in BC and AB, innov8 is strategically positioned to partner with businesses and offer IT support services.
Position Details
The IT Help Desk Support Technician role focuses on solving challenging technical issues while providing expert recommendations on server and desktop software/hardware. The successful candidate will provide on‑site, front‑line telephone and remote support to innov8 customers.
Key Responsibilities:- Perform remote and on‑site end‑user support as required for multiple small and medium‑sized businesses <...