IT Generalist (Bogotá)

About IntouchCX

IntouchCX is a integral leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

The primary responsibilities for the IT Generalist position are the maintenance and repair of computer hardware and software in a break/fix environment.

Responsibilities

• Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware and software related problems
• Ensure workstations are functional (computer hardware peripherals/components)
• Be accountable for tracking and organization of physical hardware and other IT assets
• De...