IT Business Analyst, CRM Replacement (2-year contract)
Job Description
Applications are now being accepted for the above 2-year contract position in the Information Technology Services Department, Corporate Services Commission. To apply, please submit your cover letter and resume online at by July 2, 2026.
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Job Summary
Reporting to the Manager of IT Project Delivery, this position is responsible for determining operational objectives by studying business functions, gathering information, identifying problems, evaluating options and recommending solutions to improve the quality of City of Markham services. This position gathers user requirements from multiple business areas and develop into recommended solutions that are in the best interest of the city. Formalizes business processes and constructing functional requirements for the basis of an RFx. Assists with or leads the implementation of approved process improvements, creation and execution of solution testing using project manageme...