F660-Goodyear Peru
It Analyst
Job Description
What You’ll Do
- Be the principal engineer on his/her area of knowledge taking responsibility for the entire solution in complex environment.
- Design solutions in his/her area of knowledge following Global Standards or creating regional ones when required.
- Be the higher‑level support for problem solving in case of serious outage or major incidents where contracted resources do not have enough expertise or experience.
- Ensure that support teams have necessary expertise for their jobs assessing them, providing necessary documentation and knowledge transfer.
- Assess periodically current technologies and solutions and evaluate better options based on market best practices or Goodyear specifics.
- Lead other technicians by example of teamwork, good quality deliverables, responsive support and great accountability for the company’s results.
- Work as one team with all other resolution groups overseas (NA, Europe, Asia e...