Global X Canada
Investor Support Representative with Global X
Job Description
Join Global X Investments as an Investor Support Representative. This role focuses on providing exceptional service to our clients via inbound phone and email inquiries regarding ETFs.
In this entry-level position on the Sales team, you will play a pivotal role in managing investor relationships and addressing their queries promptly. Collaboration with internal teams will be essential to ensure you provide accurate and complete information. Regular updates to the Global X CRM and knowledge repositories will keep our sales operations efficient and informed.
Key Responsibilities:
• Handle incoming inquiries from investors via phone and email
• Clarify client requests and provide accurate information
• Assist the Sales team with outreach and event organization
• Keep the Global X CRM updated with investor sentiment
• Manage corporate swag inventory and reporting
Requirements:
• Strong English communication skills; French a plus
• Experience in customer servic...
In this entry-level position on the Sales team, you will play a pivotal role in managing investor relationships and addressing their queries promptly. Collaboration with internal teams will be essential to ensure you provide accurate and complete information. Regular updates to the Global X CRM and knowledge repositories will keep our sales operations efficient and informed.
Key Responsibilities:
• Handle incoming inquiries from investors via phone and email
• Clarify client requests and provide accurate information
• Assist the Sales team with outreach and event organization
• Keep the Global X CRM updated with investor sentiment
• Manage corporate swag inventory and reporting
Requirements:
• Strong English communication skills; French a plus
• Experience in customer servic...