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International Contact Center Officer
Job Description
International Contact Center Officer
Work Description:
- Handle inbound and outbound customer interactions (calls, emails, chat) for international clients
- Provide accurate information and resolve customer inquiries in a timely and professional manner
- Support customers primarily from the North America market
- Maintain proper documentation of customer interactions in the system
- Coordinate with internal teams to escalate and resolve complex issues
- Ensure high service quality and custo...