Upstaff
Intermediate Application Analyst At Government Of Alberta Toronto
Job Description
Overview
Become an Intermediate Application Analyst with the Government of Alberta in Edmonton, enhancing court applications. Your expertise in IT service management and application support will be essential. Join Court Technology Services (CTS) to modernize and stabilize the court application ecosystem. This in-person contract role requires robust communication and application analysis skills. You will enhance ITSM practices, work with stakeholders, and ensure application reliability while supporting both legacy and contemporary applications.
Responsibilities
- Lead transition to structured ITSM processes using ServiceNow
- Coordinate incident response and stakeholder communications
- Gather and document business requirements from judiciary staff
- Support governance for data platforms like Snowflake
- Identify opportunities to improve workflows and service delivery
Requirements
- University degree...