Inside Sales Representative

About the Role

We are looking for an Inside Sales Representative to build strong relationships with our customers and support critical industries that serve Canadians. This role is the primary contact for placing orders for delivery.

Key Responsibilities

• Responsible for completing the order process, including offering pricing terms according to established margins, sourcing additional products, and generating sales orders.
• Enter quotations and orders into the system accurately and promptly.
• Provide customers with accurate pricing, inventory, and delivery information.
• Build and maintain relationships with new and existing customers by phone or email to cultivate additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives set by management through promotion and upsel...