Inbound Sales & Customer Service Representative - (Home Services)
Job Description
Inbound Sales & Customer Service Representative (Home Services) – Remote | High-Volume Calls | Appointment BookingPosition Type:Full-Time, RemoteWorking Hours:U.S. Hours (Evenings + Weekend Rotation Required)About the RoleWe're hiring anInbound Sales & Customer Service Representativeto handle high-volume inbound calls, assist customers with plumbing needs, and convert conversations intobooked service appointments and memberships.This is asales-driven customer service role— not just answering calls.
You'll guide conversations, solve problems, and confidently move customers toward action.If you're comfortable on the phone, enjoy helping people, and want to build realinbound sales skills, this role is built for you.What You'll OwnInbound Calls & Sales ConversationsHandle high-volume inbound calls with confidence and professionalismUnderstand customer needs and recommend the right serviceGuide conversations towardbooked appointmentsusing proven scriptsBuild trust quickly and maintai...