Implementation Manager

About the role

As an Implementation Manager, you'll oversee the full client onboarding journey, from initial technical integration to final go-live. Your role involves guiding clients through the setup, defining their business cases, and coordinating internal teams to ensure a fast and smooth path to revenue.

Roles & Responsibilities

• Own and manage the client integration and onboarding process
• Guide the client tech team through the integration process
• Plan and consult the client marketing team on use cases and solutioning
• Coordinate between internal cross-functional teams
• Ensure continuity between Sales and Customer Success
• Reduce “Time to Revenue Recognition” and provide customers with a fast and effective onboarding experience

Requirements

• 2+ years of experience in Implementation
• Project Management skills with an organized approach
• Documentatio...