BMO
Hybrid Manager of Customer Segments
Job Description
Take charge as a Hybrid Manager of Customer Segments focused on the Canadian Defence Community and Retirement life stage. This role is based in Ottawa or Toronto and emphasizes strategic relationships.
This 1-year opportunity combines leadership in customer strategy with strong partnership management. You will be instrumental in developing and executing innovative growth strategies. Your expertise in understanding customer insights will be vital as you craft bespoke solutions to enhance customer experiences across segments.
Key Responsibilities:
• Forge and oversee partnerships within the CDC and retirement sectors
• Develop actionable growth strategies aligned with customer needs
• Advocate for the customer’s voice across internal teams
• Execute partner-driven campaigns and monitor key metrics
• Manage budget allocations for sponsorships effectively
Requirements:
• 5-8+ years in customer or segment strategy
• Proven experience in stakeholder engagement a...
This 1-year opportunity combines leadership in customer strategy with strong partnership management. You will be instrumental in developing and executing innovative growth strategies. Your expertise in understanding customer insights will be vital as you craft bespoke solutions to enhance customer experiences across segments.
Key Responsibilities:
• Forge and oversee partnerships within the CDC and retirement sectors
• Develop actionable growth strategies aligned with customer needs
• Advocate for the customer’s voice across internal teams
• Execute partner-driven campaigns and monitor key metrics
• Manage budget allocations for sponsorships effectively
Requirements:
• 5-8+ years in customer or segment strategy
• Proven experience in stakeholder engagement a...