SD Solutions

Hybrid FinTech Customer Support Engineer — 2 Days Remote

📍 Location
medellín, antioquia
⏰ Job Type
Full-time
📅 Posted
June 11, 2026

Job Description

SD Solutions is seeking a Customer Support Engineer to join Tipalti in Medellín, Colombia. This position involves delivering exceptional service while supporting customers post-sale, coordinating with various teams, and managing multiple live chats effectively.

The ideal candidate will have strong English communication skills and experience using ticketing systems. The role offers a hybrid work model with three days in-office work and two days remote, along with a lunch benefit for in-office days.

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