Enercare
HVAC Technical Support Representative at Enercare
Job Description
Become a vital part of Enercare as an HVAC Technical Support Representative. Deliver top-notch technical assistance while ensuring high standards of customer service across multiple locations.
Enercare, a leader in home and commercial services across Canada, seeks a Technical Support Representative to enhance service delivery. This role requires a blend of strong customer service and technical expertise in the HVAC industry. You'll provide diagnostic support, manage communications efficiently, and uphold the company’s quality service standards.
Key Responsibilities:
• Deliver high levels of customer service excellence
• Respond to all work communications promptly
• Answer phones in a courteous and professional manner
• Maintain call records in the Technical Support Desk database
• Report urgent issues to the Technical Support Desk Manager
Requirements:
• Valid Gas Fitter 1 or 2 license
• 2 years of HVAC industry experience
• Valid driver's license with ...
Enercare, a leader in home and commercial services across Canada, seeks a Technical Support Representative to enhance service delivery. This role requires a blend of strong customer service and technical expertise in the HVAC industry. You'll provide diagnostic support, manage communications efficiently, and uphold the company’s quality service standards.
Key Responsibilities:
• Deliver high levels of customer service excellence
• Respond to all work communications promptly
• Answer phones in a courteous and professional manner
• Maintain call records in the Technical Support Desk database
• Report urgent issues to the Technical Support Desk Manager
Requirements:
• Valid Gas Fitter 1 or 2 license
• 2 years of HVAC industry experience
• Valid driver's license with ...