HR Testing / Quality Assurance Lead

**HR Testing / Quality Assurance Lead**
**Location**: Guadalajara SSC, Mexico
**Reports to** Program Manager, HR Digital Solutions, Vendor Management, Insights & Reporting Services
S/he will establish/refine testing methodology, standards and tool/templates to test system changes in a consistent manner, and elevate solutions quality. This is a hand-on Lead role, that will perform process/systems testing, as well as manage testing serviced delivery from team members.
**Core Responsibilities**
- Define / refine HR testing methodology for HR processes and systems including, but not limited to Workday HCM, ServiceNow HRSD, PowerBI.
- Develop quality assurance standards, and related testing tools / templates for test planning, test scenarios/scripts, issue management, and other testing activities
- Manage all testing activities on projects and operational solution improvements - test planning, resource / task allocation, testing services delivery, status updates, issue/...