HR Shared Services Specialist (Tijuana)

Position Overview

We are looking for a People Operations, Services Specialist to provide end-to-end HR operational support for both our U.S. and Mexico organizations. This role will focus on ADP administration, HR reporting, and process optimization, while also playing a key role in employee experience through clear communication, timely updates, and seamless service delivery.

ADP End-to-End Administration

• Own all ADP processes: hires, rehires, terminations, employee changes, data updates, and reporting.
• Ensure data accuracy and compliance across both U.S. and Mexico operations. Troubleshoot and resolve system or process issues promptly.

Reporting & Data Analysis

• Build, maintain, and distribute HR reports and dashboards to support decision-making.
• Leverage advanced Excel skills (VLOOKUP, INDEX/MATCH, pivot tables, macros) for data analysis and reporting automation.
• Provide insights and recommenda...