HR Help Desk Executive (Cartagena)

Position

HR Help Desk Executive (Mandarin Speaker)

Location

Penang, Malaysia (On-site)

Working Hours

8:00 AM – 5:00 PM

Salary

Up to RM 5,500

Age Requirement

Max 25 years old

Job Description

We are looking for a Mandarin‑speaking HR Help Desk Executive to support employees by handling HR‑related inquiries and providing accurate, timely assistance.

This role requires strong communication skills and the ability to manage multiple requests in a structured environment.

Key Responsibilities

• Handle HR inquiries via chat, email, or phone in Mandarin and English
• Provide support on HR policies, employee records, payroll, and benefits
• Resolve issues or escape complex cases to the relevant HR teams
• Maintain accurate documentation of employee interactions
• Ensure service quality and response time meet company standards
• Support adminis...