Housing Caseworker

Caseworker Position Purpose Summary

The Caseworker provides direct casework to assist clients within The Salvation Army – Crossroads Residential Services policies and programs. The Caseworker provides housing support for clients staying at the emergency shelter and works in partnership with the other support services provided at Crossroads. The Caseworker is part of the Case Management Team for Crossroads Residential Services.

Accountabilities

Casework Accountabilities & Client Support

• Under the direction of the Residential Services Manager or designate, works with all the support staff at the shelter to build relationships that will support the clients and the program
• Orientates clients with the house rules and regulations
• Casework duties, including analysis of data, formulation of treatment services and supports (in consistency with The Salvation Army – Crossroads Residential Services policies), identifying barrier...