Best Western Plus Merritt Hotel
Hotel Management Lead
Job Description
Join us as a Hotel Management Lead, where you oversee operations and enhance service quality. This role features flexible work hours to fit your lifestyle.
As a Hotel Management Lead, you will need 1-2 years of related experience and an appropriate educational background. Your mission includes staff supervision, implementing policies, and ensuring customer satisfaction. You’ll also be responsible for organizing staff training and conducting performance reviews.
Key Responsibilities: • Create and update policies for daily hotel operations • Hire and manage hotel staff effectively • Carry out performance reviews for employee growth • Handle customer concerns and complaints efficiently • Maintain inventory and develop work schedules
Requirements: • College or equivalent diploma (1-2 years) • 1 to 2 years of hotel management experience • Proven skills in team leadership and customer service • Training and coaching capabilities for staff • Flexibility in schedulin...
As a Hotel Management Lead, you will need 1-2 years of related experience and an appropriate educational background. Your mission includes staff supervision, implementing policies, and ensuring customer satisfaction. You’ll also be responsible for organizing staff training and conducting performance reviews.
Key Responsibilities: • Create and update policies for daily hotel operations • Hire and manage hotel staff effectively • Carry out performance reviews for employee growth • Handle customer concerns and complaints efficiently • Maintain inventory and develop work schedules
Requirements: • College or equivalent diploma (1-2 years) • 1 to 2 years of hotel management experience • Proven skills in team leadership and customer service • Training and coaching capabilities for staff • Flexibility in schedulin...
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