Host

Job Description

A Host is the first point of contact for guests and is responsible for creating a warm and welcoming atmosphere. A friendly demeanor, exceptional customer service skills and the ability to multitask contribute to the overall success of this position. A Host must be well rounded and knowledgeable in all restaurant-related inquiries.

Key Responsibilities

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.
• Communicate any specials or promotions. It is vitally important during the guest’s visit; the host is marketing and generates awareness of the brand and/or a location’s upcoming events or special offerings.
• Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating.
• Efficiently answer phone calls, always with a smile, assisting with any requests.
• Learn how to calculate and provide accurate wait times and...