Scotiabank
Home Financing Lending Manager - Montreal or Quebec city
Job Description
Home Financing Lending Manager - Montreal or Quebec city
Requisition ID: 264830
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Purpose of Job**
The Home Financing Lender Manager is responsible for growing residential mortgage business from a designated portfolio of Home Financing Advisors (HFA) as defined by objectives within a Balanced Scorecard (BSC), including:
1. Financial Objectives:, mortgage and secured line of credit product acquisition, customer acquisition, cross-sell, national financial plan met/exceeded)
2. Operational Effectiveness: credit quality objectives, turn-around time, SLA adherence, compliance requirements, organized and efficient submissions of applications, etc.
3. Customer: customer experience satisfaction (B2B, B2C and HFA and 3rd party stakeholders)
Within the HFS customer segmentation model (Achiever, Builder and Starter tiers of ...
Requisition ID: 264830
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Purpose of Job**
The Home Financing Lender Manager is responsible for growing residential mortgage business from a designated portfolio of Home Financing Advisors (HFA) as defined by objectives within a Balanced Scorecard (BSC), including:
1. Financial Objectives:, mortgage and secured line of credit product acquisition, customer acquisition, cross-sell, national financial plan met/exceeded)
2. Operational Effectiveness: credit quality objectives, turn-around time, SLA adherence, compliance requirements, organized and efficient submissions of applications, etc.
3. Customer: customer experience satisfaction (B2B, B2C and HFA and 3rd party stakeholders)
Within the HFS customer segmentation model (Achiever, Builder and Starter tiers of ...