Help Desk IT Support Specialist at Lyft

Launch your IT career as a Help Desk IT Support Specialist with Lyft Commodity Trading Ltd. This full-time role focuses on user support and offers junior development growth opportunities.
As we expand our IT team, Lyft Commodity Trading Ltd. seeks a motivated individual who enjoys troubleshooting and solving technical issues. You’ll be the primary contact for internal IT support and work closely with our IT Manager. This role also facilitates learning in areas like Claris FileMaker 19, Microsoft 365, and low-code automation.
Key Responsibilities:
• Provide help desk support via phone, email, and in-person
• Troubleshoot issues with Microsoft 365 and Apple devices
• Assist with employee onboarding and account setup
• Set up workstations, including MacBooks and iPhones
• Maintain clear IT documentation and knowledge base articles
Requirements:
• Experience in help desk or technical support roles
• Knowledge of Microsoft 365 and Apple devices
• Strong cust...