Head of Customer Success & Onboarding

Link-Worldwide in Mexico, Estado de México is looking for a Manager of Customer Success Management to lead a team focused on onboarding and customer engagement. You will drive customer success metrics and ensure teams meet onboarding and adoption goals.

The ideal candidate has a Bachelor’s degree and over 3 years of SaaS customer-facing experience. Responsibilities include coaching CSMs and managing customer relationships for maximum health and satisfaction.