Head Cashier

Position Summary

Supervisor Front‑Line Teams – responsible for supervising front‑end staff, ensuring service standards, managing register coverage, providing customer service, and training associates.

Key Responsibilities

• Supervise front‑end staff to ensure service standards are met.
• Oversee register coverage and store supply usage.
• Provide refunds and monitor cash drawer amounts.
• Perform opening and closing procedures.
• Assist customers and resolve issues, delivering excellent service.
• Understand, train, and promote company programs (Pro, RPP, financing, survey, fundraising).
• Train and mentor new associates.
• Other tasks to ensure smooth store operation.

Requirements

• Minimum 1 year of retail experience.
• Minimum 1 year of team supervision experience.
• Strong problem‑solving skills.
• Excellent communication skills.
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