Sandman Hotel Group
Guest Service Manager at Sandman Hotels
Job Description
Elevate guest experiences as a Guest Service Manager with Sandman Hotel Group. Drive outstanding customer service, manage front office operations, and foster team morale within a leading hospitality firm.
The Guest Service Manager position at Sandman Hotel Group entails leading the Front Office and Reservations teams while ensuring that all operations align with company standards. You will cultivate relationships with clients and returning guests, maximizing revenue and occupancy. Your leadership will contribute to employee development initiatives and drive exceptional guest service across the board.
Key Responsibilities:
• Check guests in and out seamlessly
• Handle guest inquiries and arrange transportation
• Process payments and manage billing details
• Generate management reports accurately
• Prepare timely in-house and status reports
Requirements:
• Previous hotel experience in Rooms Division
• Strong supervisory skills and good judgment
• Proficie...
The Guest Service Manager position at Sandman Hotel Group entails leading the Front Office and Reservations teams while ensuring that all operations align with company standards. You will cultivate relationships with clients and returning guests, maximizing revenue and occupancy. Your leadership will contribute to employee development initiatives and drive exceptional guest service across the board.
Key Responsibilities:
• Check guests in and out seamlessly
• Handle guest inquiries and arrange transportation
• Process payments and manage billing details
• Generate management reports accurately
• Prepare timely in-house and status reports
Requirements:
• Previous hotel experience in Rooms Division
• Strong supervisory skills and good judgment
• Proficie...