Shangri-La

Guest Relations Officer - Mandarin Speaking

📍 Location

Indonesia, Jakarta

⏰ Job Type

Contract

📅 Posted

June 16, 2026

Job Description

Shangri-La Jakarta
MAIN RESPONSIBILITY:

To accord personalize and prompt service to all VIP guest from arrival to departure, to provide all hotel guest and patron, courteous, tactful and efficient service. 
REQUIREMENTS:
Fluent in English (both written and spoken)

Some experience in customer service or guest relation

Pleasant personality

Good communication skills

Knowledge of computer / recent / relevant technology equipment and usage

Able to work flexible hours

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