lululemon
Guest Experience Lead | Chinook Centre
Job Description
About the Company
lululemon is an innovative performance apparel company focused on yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well.
Job Summary
The Guest Experience Lead ensures that all customers receive a high‑quality in‑store experience. They oversee or provide technical product education that articulates our brand’s value, drive store performance on the floor, and support team achievement of daily sales or unit targets. The role also contributes to team member performance evaluations, hiring decisions, and acts as Supervisor on Duty (SOD) when leading the floor.
Core Responsibilities
- Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive experience.
- Continuously assess the level of guest connection and technical product educat...