Group Benefits Client Relationship Specialist

Step into a pivotal role as a Group Benefits Client Relationship Specialist and enhance clients' experiences post-sale. You’ll focus on driving retention and satisfaction in account management.
In this full-time position based in Edmonton, you will be a trustworthy contact for clients, addressing inquiries and delivering solutions efficiently. Your knowledge of Group Health and Dental products will facilitate cross-selling and retention efforts while assisting Sales Consultants in achieving goals through presentations and collaborations.
Key Responsibilities:
• Identify and pursue cross-sell opportunities for group benefits
• Address and resolve complex client inquiries independently
• Build and maintain relationships with plan administrators
• Assist with policy and administrative updates as needed
• Ensure accurate contact information in Salesforce
Requirements:
• Strong knowledge of Group Health and Dental offerings
• Valid Alberta driver's license and ...