Goeasy Customer Engagement Specialist Manitoulin District

Overview

Join goeasy as a Customer Engagement Specialist and make a real difference in customers lives. Your role involves fostering relationships and providing financial solutions in a supportive retail team.

In this position, youll connect with customers to assess their needs and recommend suitable services. You will also manage accounts, oversee collections, and ensure excellent customer service. Your skills will directly impact the financial well-being of Canadians while enhancing their home environments.

Responsibilities

• Build solid relationships with customers in various channels
• Communicate lease terms transparently and educate customers
• Handle account management including payments and collections
• Assist with showroom operations and maintain store standards
• Support delivery and coordination of merchandise paperwork

Requirements

• Customer service experience in retail or finan...