PIXIE

Global IT Support Analyst - 1st/2nd Line, VIP/Exec

📍 Location
ciudad de méxico, ciudad de méxico
⏰ Job Type
Full-time
📅 Posted
June 07, 2026

Job Description

PIXIE is seeking an experienced IT Support Analyst to provide comprehensive support for global users, including VIPs and executives. The role involves troubleshooting hardware/software issues, managing Microsoft 365 technologies like Teams and SharePoint, and responding to tickets across various platforms.

This position requires 6-8 years of experience in IT Support or Helpdesk roles, with a focus on supporting a global workforce. Regional travel may be necessary as part of this role.

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