Global Head of Community - Player Support

Title: Global Head of Community - Player Support

Location: Remote, can be based anywhere North America

Contract: Permanent

PTW International is looking for a department head for its Community Management division. You’ll be growing and expanding the vision, strategy, and operating processes to support our global client base, as well as internal projects. We work with some of the biggest names in the games industry and you’ll have the opportunity to shape, influence and support how players interact with many well-known games around the world.

In this role, you will be responsible for helping to create, implement and optimize our community and social media practices, according to our client’s needs. You will manage, grow and mentor a global team of Community Managers, Social Media Managers and Moderation teams across a wide range of game and genres.

You will be a passionate and tech savvy leader with a strong understanding and knowle...