Paymentology

Global Fintech Support Engineer — Incident & Automation

📍 Location
ciudad de méxico, ciudad de méxico
⏰ Job Type
Full-time
📅 Posted
June 14, 2026

Job Description

Paymentology in Mexico City is seeking a Customer Support Engineer to maintain platform stability and enhance customer experiences. The role involves operational support, troubleshooting, and improving support processes through automation.

Ideal candidates have strong analytical skills, experience in technical support, and proficiency in SQL and PostgreSQL. A bachelor's degree in a relevant field is preferred. Paymentology values diversity and inclusion and adheres to equal opportunity employment standards.

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