Sun Life
Global Client Experience Manager Role
Job Description
As the Global Client Experience Manager at Sun Life, harness insights to make impactful decisions. This 24-month contract focuses on market research and strategic consumer feedback integration.
You’ll work closely with the Director, facilitating the integration of insightful data to support worldwide efforts. With a strong proficiency in market analysis tools, your role will ensure that consumer narratives inform strategies, enhance brand initiatives, and improve Client satisfaction. Your task will require collaboration with various business lines as well as external partners.
Key Responsibilities:
• Execute comprehensive market research initiatives
• Synthesize data into strategic insights
• Interface with corporate partners for aligned strategies
• Stay updated on consumer trends for relevant insights
• Oversee relationships with research vendors
Requirements:
• At least 5 years in consumer insights roles
• Expertise with SPSS/R and Microsoft Office Suit...
You’ll work closely with the Director, facilitating the integration of insightful data to support worldwide efforts. With a strong proficiency in market analysis tools, your role will ensure that consumer narratives inform strategies, enhance brand initiatives, and improve Client satisfaction. Your task will require collaboration with various business lines as well as external partners.
Key Responsibilities:
• Execute comprehensive market research initiatives
• Synthesize data into strategic insights
• Interface with corporate partners for aligned strategies
• Stay updated on consumer trends for relevant insights
• Oversee relationships with research vendors
Requirements:
• At least 5 years in consumer insights roles
• Expertise with SPSS/R and Microsoft Office Suit...