Genesys Cloud (Bogotá)

3 Openings – Bogota

Role description

We are still looking for talentand we would love for you to join our team

For over 27 years, UST has worked alongside the world’s leading companies to make a real impact through business transformation. Driven by technology, inspired by people, and guided by our purpose, UST supports clients from design to implementation.

Together, with more than 39,000 employees across 30 countries, we build to create limitless impact, reaching billions of lives in the process.

Responsibilities

• Develop and maintain customer experience flows in Genesys Cloud Architect.
• Build and support integrations using Genesys Cloud APIs, Data Actions, and event-based services.
• Implement routing logic, automation, and configurations for voice and digital channels.
• Collaborate with Product Owners, Business Analysts, and IT teams to deliver technical solutions aligned with business needs.
• T...