Small Victory Bakery
General Manager for Café Operations
Job Description
Step into a leadership role as General Manager at Small Victory Bakery in North Vancouver, BC. Drive guest satisfaction and team performance in a vibrant café atmosphere.
In this hands-on position, you will lead all aspects of café operations, focusing on quality and hospitality. The role involves managing a dedicated team of Assistant Managers, Supervisors, and Baristas to deliver an outstanding experience every day. You'll analyze financial performance while ensuring compliance with operational standards in a bustling environment.
Key Responsibilities:
• Mentor and develop a high-performing team across all levels
• Elevate guest experiences through consistent service
• Manage daily operations and troubleshoot on the floor
• Control metrics including labour, COGS, and inventory
• Uphold the highest cleanliness and brand standards
Requirements:
• 1-3+ years of relevant café or restaurant management experience
• Demonstrated leadership and conflict resoluti...
In this hands-on position, you will lead all aspects of café operations, focusing on quality and hospitality. The role involves managing a dedicated team of Assistant Managers, Supervisors, and Baristas to deliver an outstanding experience every day. You'll analyze financial performance while ensuring compliance with operational standards in a bustling environment.
Key Responsibilities:
• Mentor and develop a high-performing team across all levels
• Elevate guest experiences through consistent service
• Manage daily operations and troubleshoot on the floor
• Control metrics including labour, COGS, and inventory
• Uphold the highest cleanliness and brand standards
Requirements:
• 1-3+ years of relevant café or restaurant management experience
• Demonstrated leadership and conflict resoluti...