Full-Time Tier 3 Customer Service Role

Elevate your career as a Tier 3 Customer Service Representative at Park West Professional Services in Surrey, BC. This full-time, in-office position offers the opportunity to support U.S. customers in their loan processes.
Join a vibrant team dedicated to guiding clients through online loan applications with professionalism. You will also assist returning customers by addressing their inquiries and enhancing their loan experiences. With a focus on customer satisfaction, this role invites those who thrive in a collaborative environment and have a knack for detail.
Key Responsibilities:
• Finalize online loan applications with accuracy
• Verify and collect essential customer information
• Process transactions seamlessly and efficiently
• Respond to a variety of customer inquiries
• Assess customer eligibility for financial products
Requirements:
• Minimum three years of customer service experience
• Reliable attendance and commute to the office
• Fluent, ...