FYihealth group
Full-Time Patient Services Specialist Role
Job Description
Elevate your career with FYidoctors as a Patient Services Specialist in Mississauga. In this full-time role, you will cultivate positive patient experiences, working 30-40 hours weekly in a supportive clinic.
You'll be pivotal in greeting patients and managing their experience in person, over the phone, and via email. Your responsibilities include performing pre-tests, coordinating appointments, managing billing, and assisting with eyewear pick-ups. A focus on collaboration and customer service will ensure a rewarding atmosphere for all.
Key Responsibilities:
• Greet and assist patients with check-ins and check-outs
• Conduct necessary pre-testing for patient care
• Schedule appointments and prepare related documentation
• Manage eyewear collection and perform repairs as needed
• Ensure exceptional customer service enhancing patient satisfaction
Requirements:
• Retail experience is beneficial
• Ability to juggle multiple tasks calmly
• Proficiency in te...
You'll be pivotal in greeting patients and managing their experience in person, over the phone, and via email. Your responsibilities include performing pre-tests, coordinating appointments, managing billing, and assisting with eyewear pick-ups. A focus on collaboration and customer service will ensure a rewarding atmosphere for all.
Key Responsibilities:
• Greet and assist patients with check-ins and check-outs
• Conduct necessary pre-testing for patient care
• Schedule appointments and prepare related documentation
• Manage eyewear collection and perform repairs as needed
• Ensure exceptional customer service enhancing patient satisfaction
Requirements:
• Retail experience is beneficial
• Ability to juggle multiple tasks calmly
• Proficiency in te...