Sandman Hotel Group
Front Office Manager at Sandman Signature
Job Description
Lead the Front Office team at Sandman Signature in Markham, Ontario, ensuring exceptional guest experiences and coordinated team operations. Your role will focus on training staff and maximizing hotel revenue.
As the Front Office Manager, you will oversee teams in front office and reservations, ensuring excellent service delivery. This position involves preparing forecasts and collaborating with Reservations and Sales to enhance hotel performance. Foster communication with all departments to achieve operational excellence and meet guests' needs.
Key Responsibilities:
• Manage front office and reservations teams effectively
• Ensure grooming and uniform policy compliance
• Train staff on hotel programs and objectives
• Cultivate relationships for personalized guest service
• Propose enhancements to boost guest satisfaction
Requirements:
• Relevant hotel management experience required
• Strong supervisory and decision-making skills
• Proficient in Microso...
As the Front Office Manager, you will oversee teams in front office and reservations, ensuring excellent service delivery. This position involves preparing forecasts and collaborating with Reservations and Sales to enhance hotel performance. Foster communication with all departments to achieve operational excellence and meet guests' needs.
Key Responsibilities:
• Manage front office and reservations teams effectively
• Ensure grooming and uniform policy compliance
• Train staff on hotel programs and objectives
• Cultivate relationships for personalized guest service
• Propose enhancements to boost guest satisfaction
Requirements:
• Relevant hotel management experience required
• Strong supervisory and decision-making skills
• Proficient in Microso...