Serenity Mental Health Centers
Front Desk Receptionist
Job Description
The Role: Front Desk Receptionist
As the Front Desk Receptionist, you’ll be the first friendly face visitors see when they arrive. You’ll keep everything running smoothly, from checking people in to answering calls and making sure everyone feels welcome, heard, and supported.
What You’ll Do
- Greet visitors and guests with warmth and professionalism
- Update and verify visitor information with every interaction
- Assist with forms and answer general questions
- Build rapport with visitors — remembering their names, stories, and preferences
- Maintain a clean, calm, and welcoming front area
- Use scheduling software and office tech efficiently
- Help out wherever needed — we’re a collaborative team
What You Need
- Calm energy, attention to detail, and a strong team spirit
- Ability to multitask and stay organized in a busy environment
- Comfortable using digital tools...
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