Front desk Hotel clerk

Email:
In Person: Drop your resume at the front desk. 492-114 St North Battleford

Job Description

Holiday Inn Express is seeking a friendly, professional, and customer-focused Front Desk Clerk to join our team. The successful candidate will be the first point of contact for our guests and will help ensure a positive and welcoming experience.

Key Responsibilities

• Greet and welcome guests in a courteous and professional manner
• Check guests in and out efficiently
• Answer phone calls and respond to guest inquiries
• Process reservations, cancellations, and payments
• Handle guest concerns and resolve issues promptly
• Maintain accurate guest records and cash handling procedures
• Coordinate with housekeeping and maintenance staff as needed
• Ensure front desk and lobby areas are clean and organized.

Qualifications

• Previous front desk or customer service experienc...