Frond Desk Clerk

We are seeking a dedicated and friendly Part-Time Hotel Front Desk Night Clerk to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and a passion for delivering outstanding guest experiences in a hotel environment. The available shifts are 11:00pm to 7:00 am, two shifts per week.
Duties
Greet guests warmly upon arrival and assist with the check-in process.
Manage reservations, including modifications and cancellations, using hotel management software.
Provide information about hotel amenities, local attractions, and services available to guests.
Handle guest inquiries and resolve any issues or complaints promptly and professionally.
Process payments and maintain accurate records of transactions.
Coordinate with housekeeping and maintenance teams to ensure ...