Job Description
We are seeking a detail-oriented and proactive Bilingual Accounts Receivable / Collections Specialist to join our clients' team. This role is responsible for the full accounts receivable cycle, with a strong focus on collections and maintaining positive client relationships in both English and French.
Key Responsibilities
Manage full-cycle accounts receivable, including invoicing, cash application, and account reconciliationsProactively follow up on outstanding balances and drive collections efforts to reduce agingCommunicate with customers via phone and email in both English and FrenchInvestigate and resolve billing discrepancies, short payments, and disputesMaintain accurate customer account records within the ERP systemPrepare aging reports and provide regular updates on collection statusCollaborate with internal teams (sales, customer service, accounting) to resolve issuesEnsure adherence to compa...