Fraser Valley Refrigeration Service Coordinator

Embrace an important role at Arcticom Group as a Service Coordinator at Fraser Valley Refrigeration, located in Aldergrove, Canada. Ensure seamless service operations by effectively supporting dispatch leads and technicians.
As part of a dedicated team, you will be responsible for scheduling service requests, managing technician dispatch, and coordinating essential communications. Your ability to thrive in a fast-paced setting and your strong organizational skills will be vital for success. This position emphasizes collaboration and the potential for career advancement in the HVACR industry.
Key Responsibilities:
• Answer incoming calls and manage email communications
• Schedule and create service and maintenance requests
• Dispatch technicians and manage their daily routes
• Verify completion of work orders with technicians
• Oversee aging call management effectively
Requirements:
• Strong organizational skills with multitasking capabilities
• Excellent p...