Meridian Credit Union Ltd

Financial Services Associate – Contact Centre – Full-Time (Hybrid)

📍 Location
st. catharines, on
⏰ Job Type
Full-time
📅 Posted
June 15, 2026

Job Description

Job Category : Contact Centre

Requisition Number : FINAN

Locations 531 Lake St, St Catharines, ON L2N 4H6, CAN

What you’ll do Employee Experience

Part of an engaged team aligned to key business drivers and delivering on outcomes.

Is highly engaged, demonstrates empathy with colleagues and communicates ideas openly.

Respects others and their opinions, values diversity of thought, and promotes inclusion.

Builds and maintains internal relationships within Member Experience teams and cross‑functional departments.

Participates and leads Contact Centre activities in support of expanding member relationships and growing share of wallet.

Advocates for the Contact Centre, advances innovative thinking, and promotes an entrepreneurial growth mindset.

Member Experience

Delivers an exceptional member experience and offers insights to continually grow it.

Serves members with excellence, demon...

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