Pop's Cannabis Co.
FIKA Cannabis Retail Experience Lead
Job Description
Elevate the shopping experience at FIKA as a Retail Experience Lead. Supervise staff, manage operations, and drive high levels of customer engagement and satisfaction.
In this pivotal role, you will oversee daily operations and staff during your shifts, ensuring compliance and stellar service. Your leadership will inspire team members to achieve goals, while your experience in customer service shapes positive interactions in our cannabis retail space. This position requires both operational and motivational skills to ensure a seamless shopping experience.
Key Responsibilities:
• Supervise staff and manage daily store functions
• Provide exemplary customer service and product knowledge
• Train team members and assist with onboarding
• Maintain store appearance and uphold company standards
• Escalate issues to management as needed
Requirements:
• Minimum 2 years of retail experience
• High school diploma or equivalent
• Strong conflict resolution skills n...
In this pivotal role, you will oversee daily operations and staff during your shifts, ensuring compliance and stellar service. Your leadership will inspire team members to achieve goals, while your experience in customer service shapes positive interactions in our cannabis retail space. This position requires both operational and motivational skills to ensure a seamless shopping experience.
Key Responsibilities:
• Supervise staff and manage daily store functions
• Provide exemplary customer service and product knowledge
• Train team members and assist with onboarding
• Maintain store appearance and uphold company standards
• Escalate issues to management as needed
Requirements:
• Minimum 2 years of retail experience
• High school diploma or equivalent
• Strong conflict resolution skills n...