Patten CAT
Field Service Technician - Rental
Job Description
Working Hours/Days
Monday - Friday: 6:00 AM - 2:30 PM.
Overview
Perform service repairs and preventive maintenance; providing superior service and representing Altorfer’s professional image.
Basic Duties
PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):
+ Ability to properly and completely fill out all service reports, inspection checklists and timecards within department guidelines.
+ Completes all paperwork before moving on to next job; communicates extra time needed to complete tasks to dispatcher.
+ Ability to use SIS, ET, parts and service manuals.
+ Properly segment jobs and order parts accordingly.
+ Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis.
+ Effectively communicate job status to customers and office personnel.
...
Monday - Friday: 6:00 AM - 2:30 PM.
Overview
Perform service repairs and preventive maintenance; providing superior service and representing Altorfer’s professional image.
Basic Duties
PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):
+ Ability to properly and completely fill out all service reports, inspection checklists and timecards within department guidelines.
+ Completes all paperwork before moving on to next job; communicates extra time needed to complete tasks to dispatcher.
+ Ability to use SIS, ET, parts and service manuals.
+ Properly segment jobs and order parts accordingly.
+ Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis.
+ Effectively communicate job status to customers and office personnel.
...